VisitEngland Awards for Excellence

What is it?

The VisitEngland Awards for Excellence provide an opportunity for all tourism businesses and attractions in England to gain recognition for excellent service.

Now in their 29th year, the Awards celebrate the very best in English tourism, championing excellence in best practice and customer service.

Go to the VisitEngland Awards for Excellence website for more information.

Cream of England’s tourism industry announced at VisitEngland’s annual Awards for Excellence

VisitEngland has revealed the cream of England’s tourism industry, announcing the winners of its Awards for Excellence for 2018.

The 21 winners were announced on St George’s Day at an event hosted by Kirstie Allsopp at the Bath Assembly Rooms. VisitEngland Chief Executive Sally Balcombe said:

“These awards shine a spotlight on our fantastic tourism industry, with the winners showcasing the quality, innovation and excellence on offer throughout the country.

 “From an outstanding boutique hotel in the Dales to a guided tour of York’s chocolate-making history, from pine holiday lodges on the sandy beaches of Cornwall to a quintessentially English country-pub in Hertfordshire, these winners provide outstanding and truly memorable visitor experiences.”

Award Winners

Bed & Breakfast of the Year

GOLD
Alkham Court Farmhouse, Kent

SILVER
The 25 Boutique B&B, Devon

BRONZE
South Lodge Boutique B&B, Buckinghamshire

Boutique Guest Accommodation of the Year

Business Tourism Award

GOLD
Sage Gateshead, Tyne & Wear

SILVER
Rookery Hall Hotel & Spa, Cheshire

BRONZE
Tewkesbury Park, Gloucestershire

Dog Friendly Business of the Year

GOLD
Wallops Wood Cottages, Hampshire

SILVER
Bulleigh Barton Manor, Devon

BRONZE
Salad Days Beach Hut, Somerset

Guided Tour of the Year

GOLD
York’s Chocolate Story, Yorkshire

SILVER
World of Wedgwood, Staffordshire

BRONZE
Cotswolds Distillery, Warwickshire

Holiday Park / Holiday Village of the Year

GOLD
Landal Gwel an Mor, Cornwall

SILVER
Seafield Caravan Park, Northumberland

BRONZE
Polmanter Touring Park, Cornwall

Hotel of the Year

GOLD
Rudding Park, Yorkshire

SILVER
Lucknam Park, Wiltshire

BRONZE
Seaham Hall, County Durham

Inbound Tourism Award

GOLD
Beiwei 55°, London and Tyne & Wear

SILVER
The Roman Baths & Pump Room, Bath & North East Somerset

BRONZE
The Grand Hotel & Spa, Yorkshire

Inclusive Tourism Award

GOLD
The Roman Baths & Pump Room, Bath & North East Somerset

SILVER
Mylor Sailing & Powerboat School, Cornwall

BRONZE
Cottage in the Dales, Yorkshire

Innovation in Tourism Award

GOLD
British Airways i360, East Sussex

SILVER
Go North East, Tyne & Wear

BRONZE
English Lake District China Forum, Cumbria

Large Visitor Attraction of the Year

GOLD
National Memorial Arboretum, Staffordshire

SILVER
Blenheim Palace, Oxfordshire

BRONZE
Moors Valley Country Park and Forest, Dorset

New Tourism Business Award

GOLD
Stasher, London

SILVER
Ascent Trampoline Park, Lancashire

BRONZE
Loose Reins, Dorset

Self Catering Holiday Provider of the Year

Small Visitor Attraction of the Year

GOLD
The Charterhouse, London

SILVER
Hall Hill Farm, County Durham

BRONZE
Screech Owl Sanctuary & Wildlife Park, Cornwall

Sustainable Tourism Award

GOLD
Laverock Law Cottages, Northumberland

SILVER
Browsholme Hall, Lancashire

BRONZE
Colton House, Staffordshire

Taste of England Award

GOLD
Restaurant Hywel Jones by Lucknam Park, Wiltshire

SILVER
Miller’s Fish and Chips, Yorkshire

BRONZE
Askham Hall, Cumbria

Tourism Pub of the Year

GOLD
The Riverside at Aymestrey, Herefordshire

SILVER
The Cartford Inn, Lancashire

BRONZE
The Bruce Arms West Tanfield, Yorkshire

Visitor Information Provider of the Year

Special Awards

Tourism Superstar:
Jamie O’Reilly, Red Funnel Ferries, Isle of White
The Tourism Superstar competition, run with the Daily Mirror, was this year won by Jim Reilly, a customer service adviser with Red Funnel Ferries.

Travel Article of the Year
Richard Mellor
, The Guardian, for Party in the Sea – Between the Isles of Scilly
Richard Mellor is the winner of the Travel Article of the Year 2018 award for his piece in The Guardian titled Party in the Sea – Between the Isles of Scilly. This citation recognises the important contribution of the media in shaping domestic tourism.

Outstanding Contribution to Tourism
Historic Royal Palaces

Historic Royal Palaces received the award for Outstanding Contribution to Tourism in recognition of the powerful draw the royal palaces have on domestic and international visitors.

Sponsors

Each year our sponsors help make the VisitEngland Awards for Excellence a shining success.

If you would like to be associated with the most prestigious awards in English tourism please contact: stuart.heath@visitbritain.org or telephone 020 7578 1440 to discuss the opportunity.

Barclays

Barclays are committed to accessibility and aim to become the most accessible and inclusive organisation in the FTSE 100.

Creating an environment which is not only free of physical barriers, but actively seeks to welcome everybody, regardless of disability or impairment, is something the team at Barclays firmly believes is not only the right thing to do, but also makes good business sense. As a founding member of England’s Inclusive Tourism Action Group (EITAG), Barclays is delighted to sponsor this category and congratulate all of the businesses involved. Barclays understands that the tourism sector has an important role to play in embracing accessibility, to ensure that people have the choice and freedom to enjoy England and experience all it has to offer, as demonstrated in the Inclusive Tourism category.

Shearings

Shearings is the UK’s largest escorted tour company, offering a broad range of holidays and hotel breaks to more than 200 destinations across the UK, Europe & beyond. With over 100 years of experience, they provide a range of expertly planned itineraries with everything from 2-day weekend breaks to 17-day escorted tours.Shearings’ customers travel the length and breadth of the country on their holidays and the fantastic visitor attractions England has to offer play a significant part in making these holidays memorable.

Shearings are therefore thrilled to sponsor the Large Visitor Attraction of the Year category at the VisitEngland Awards for Excellence.

Hotels & More

Hotels & More is a leading inbound tour operator for the UK and Ireland, offering a wide range of services for groups and individual travellers. With over 20 years of experience, they design bespoke travel itineraries, organise accommodation, transport, entrances and specialist guides to create memorable travel experiences.

Hotels & More is well aware of the huge impact that a first-rate guided tour can have, helping to transform a visitor attraction or bring a destination to life through engaging and entertaining anecdotes. They are therefore delighted to sponsor the VisitEngland Awards for Excellence Guided Tour of the Year category which recognises excellence in this vital area.

blue and white logo with Visit England and Hotels and More logos

cottages.com 

cottages.com offers over 20,000 holiday homes in some of the UK, Ireland, France and Italy’s most amazing locations. With hot-tubs, pet-friendly breaks, truly unique accommodation, family-friendly holidays, romantic escapes and much more, holidaymakers will find the perfect place for an unforgettable getaway.

cottages.com is delighted to sponsor the Self Catering Holiday Provider of the Year category at the VisitEngland Awards for Excellence. As a brand that strives to achieve excellence in both customer experience and owner satisfaction, cottages.com is proud to help recognise the outstanding achievements of the shortlisted finalists.