Frequently asked questions

Travel

If you’re a resident or visitor travelling to the UK, you must provide your journey and contact details on arrival. You must not leave the place you’re staying for the first 14 days you’re in the UK — except for very lmited situations (known as «self-isolating»)

All arrivals will be required to fill this in a contact locator form, to provide contact and travel information so they can be contacted if they, or someone they may have been in contact with, develops Coronavirus. Border Force will undertake checks at the border and may refuse entry to any non-British citizen or resident who refuses to comply with these regulations. Failure to complete the form is also punishable by a £100 fixed penalty notice.

Passengers are advised to use hand sanitiser where this is available to use. If it is not available passengers should wash their hands as frequently as possible

If you can, you should wear a face covering in airports and on board aircraft.

Some people may not be able to wear a face covering. For example, children under the age of 3, people with breathing difficulties and people whose disabilities makes it difficult for them to wear a face covering. You should bring your own face covering for use throughout your journey. Bring spare face coverings for longer journeys and plastic bags to store used face coverings. You should remove your face covering if asked to do so by police, border control or airport security for the purposes of identification.

Airport facilities, including shops and restaurants, are opening in line with Government guidelines.

All people entering the airport are requested to wear a face mask, to observe social distancing, and to wash/sanitise their hands as frequently as possible.

People are requested to wear a face mask inside the airport terminal, to use online check in where possible, and minimise hand luggage.

See above note re passenger forms. The UK’s airports are working with Public Health England to support passengers and provide the space and facilities for social distancing at this time. Our airports have implemented extensive cleaning processes and signage across all terminals to remind passengers of the government’s recommendation to distance themselves at least 2 metres from others, and to wash their hands regularly. Staff are also helping to manage queues across the terminals and provide more space where possible; and will be wearing face coverings at all times. There are some temperature checks taking place at some UK airports (LHR T2, Manchester) but these are trials are not across all airports.

Transfers, excursions and roundtrips

We advise checking with the operator and destination. The LHR Express is currently running a reduced service (every 30 mins). LGW Express has temporarily stopped operations, but this will change as the airport starts operating more flights.

No. Best to check with the specific excursion. At the current time no excursions are running (non essential travel is discouraged), but this is expected to change as the UK lockdown is eased post-4th July, as anticipated.

Accommodation

All hotels, self catering properties, campsites and bed & breakfasts etc. are permitted to open from the following dates:
26th June (self catering) / 3rd July (other accommodation) in Northern Ireland
4th July in England
15th July in Scotland

Wales — review to take place on 9th July

Government guidance will apply to all accommodation providers.

Attractions

Indoor and outdoor tourist attractions are permitted to re-open on the following dates, on the basis that they follow the Government guidelines:

26th June in Northern Ireland
4th July in England
15th July in Scotland

Wales — review due to take place on 9th July

Some businesses (e.g. indoor gyms, swimming pools) are not yet permitted to open. Please check here for the latest update.

General

Visitors to the UK must not leave the place they are staying for the first 14 days in the UK. After this time they can move freely outside in public, but observe social distancing. People are not allowed to meet in large groups from outside their household, and should check the guidance for each of the devolved nations (England, Scotland, Wales, Northern Ireland). See https://www.gov.uk/coronavirus for more details.

Card is the preferred form of payment at the current time, and some shops are refusing to accept cash.

Yes — although it may be necessary to queue to get into the large supermarkets

Some supermarkets are restricting customers to no more than e.g. 3 of any one item.

Anyone experiencing symptoms must self isolate for 14 days. Full details regarding this, the testing available, and the «track and trace» programme can be found here: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/when-to-self-isolate-and-what-to-do/

Anyone experiencing symptoms must self isolate for 14 days. Full details regarding this, the testing available, and the «track and trace» programme can be found here: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/when-to-self-isolate-and-what-to-do/

Some public toilets have been closed while some lockdown restrictions remain, so visitors should check what facilities are open before planning to travel somewhere for the day.