Frequently asked questions

Travel

Residents or visitors travelling to the UK must:

Visitors do not need to self-isolate whenthey arrive in England, Scotland, Wales or Northern Ireland if they:

  • Are travelling or returning from one of the travel corridor countries for each respective nation – please check before travelling

England travel corridor countries

Scotland travel corridor countries

Wales travel corridor countries

Northern Ireland travel corridor countries

  • Have not been to or stopped in a country that’s not on the travel corridor list for that nation in the previous 14 days

If visitors have been to or stopped in a country that’s not on the travel corridor list, they will have to self-isolate until 14 days have passed since they left that country. For additional information and specific guidance for each of the four nations, please follow the links above.

All visitors to the UK must complete a form which collects the following information:
— Contact details
— Travel details (dates etc.)
— Passport details

The form can be completed online here, and submitted no earlier than 48 hours before arrival in the UK.

Visitors are advised to check with their airline before travel.

No, but some visitors will need to self-isolate for 14 days on arrival in the UK (please check the relevant travel corridors information as listed above for further details). Visitors should also ensure they check the local advice for other countries they are travelling from/to.

All arrivals will be required to fill in a contact locator form, to provide contact and travel information so they can be contacted if they, or someone they may have been in contact with, develops Coronavirus. Border Force will undertake checks at the border and may refuse entry to any non-British citizen or resident who refuses to comply with these regulations. Failure to complete the form is also punishable by a £100 fixed penalty notice.

Visitors are advised to use hand sanitiser where this is available to use. If it is not available they should ensure they wash their hands as frequently as possible.

The rules regarding the wearing of face coverings in indoor transport hubs, including airports, rail and tram stations and terminals, maritime ports and terminals, bus and coach stations and terminals differ depending on the nation – please see the relevant websites for England, Scotland, Wales and Northern Ireland for further details. Visitors are advised to check the relevant airport website regarding the provision of masks, but to please ensure they bring their own face masks when travelling. Please note, visitors must wear a face mask at all times when travelling on public transport like buses, trains, taxis and minicabs in Great Britain and Northern Ireland.

Some people may not be able to wear a face covering. For example, very young children, people with breathing difficulties and people whose disabilities makes it difficult for them to wear a face covering. The minimum age for children requiring a face covering varies by nation (five in Scotland, 11 in England and Wales, 13 in Northern Ireland). Visitors should bring their own face covering for use throughout their journey, spare face coverings for longer journeys and plastic bags to store used face coverings. Visitors should remove their face covering if asked to do so by police, border control or airport security for the purposes of identification.

Find the latest government guidance on safer air travel here.

Airport facilities, including shops and restaurants, are opening in line with Government guidelines.

All people entering the airport are requested to wear a face mask, to observe social distancing, and to wash/sanitise their hands as frequently as possible.

The rules regarding the wearing of face coverings in airports differ depending on the nation – please see the relevant websites for England, Scotland, Wales and Northern Ireland for further details. Visitors will be asked to use online check in where possible, and minimise hand luggage.

See above note regarding passenger forms. The rules regarding airports differ by nation (England, Scotland, Wales and Northern Ireland), so visitors should make sure to check the relevant website according to their destination.

Transfers, excursions, roundtrips and coaches

Transfers are subject to change and visitors should ensure they check with the operator prior to travel.

We advise that you check with the specific excursion. Excursions are beginning to operate but this may be at a reduced capacity or schedule.

The guidance differs for England, Scotland, Wales and Northern Ireland and it is important that operators check and are aware of the rules in each nation.

England

Coach operators who are entering the UK should follow the Safer Travel guidance for passengers and operators. This sets out that operators should maintain 2 metres distance where possible, and where this is not possible, they should reduce the risk by maintaining a 1 metre distance and taking suitable mitigations including face coverings and increased hand washing/hand sanitiser. The guidance also recommends — using screens or barriers and passengers travelling side by side or behind other people, rather than facing them, where seating arrangements allow.

Wales

Coach operators who will be travelling into Wales should follow the restarting public transport guidance for operators. In Wales, gatherings should be no larger than 30 people this includes on coaches.

Scotland

Coach operators who will be travelling into Scotland should follow the transport operators’ guidance.

England

Coach operators who are entering the UK should follow the Safer Travel guidance for passengers and operators.

The guidance recommends keeping public and private areas and vehicles clean by:

  • Identifying higher risk areas such as areas that are touched more regularly
  • Supplying standard cleaning products for regular cleaning and making sure there are adequate disposal arrangements for used cleaning products
  • Cleaning regularly-touched objects and surfaces (like door handles and handrails) more often than usual using standard cleaning products
  • Encouraging workers and passengers to wash hands before boarding vehicles
  • Retaining sufficient quantities of hand sanitiser/wipes within vehicles to enable workers and passengers to their clean hands regularly.
  • To help maintain passenger confidence that they can travel safely, consider how to publicise any new cleaning processes, using in-vehicle and at station communication.

 

Wales

Coach operators who will be travelling into Wales should follow the restarting public transport guidance for operators.

Scotland

Coach operators who will be travelling into Scotland should follow the transport operators’ guidance.

Accommodation

All hotels, self catering properties, campsites and bed & breakfasts etc. are now open.

Government guidance will apply to all accommodation providers.

Attractions

Visitors should ensure they check with the attraction before planning travel, and bear in mind that many are operating a timed ticketing system.

General

Face masks are required on public transport in Scotland, England, Northern Ireland and Wales

Face masks are required in shops in Scotland and England. Fines can be issued against those failing to wear a mask.

Visitors who are from countries not affected by UK Quarantine regulations are permitted to move around freely, but should check the guidance for each of the devolved nations (England, Scotland, Wales, Northern Ireland).

Visitors to the UK from countries affected by the UK Quarantine regulations must not leave the place they are staying for the first 14 days in the UK. After this time they can move freely outside in public, but observe social distancing.

Card is the preferred form of payment at the current time, and some shops may refuse to accept cash.

Yes — although it may be necessary to queue to get into the large supermarkets

Some supermarkets are restricting sales of in demand items and may have one-way systems in place

Anyone experiencing symptoms must self-isolate for 14 days. Full details regarding this, the testing available, and the “track and trace” programme can be found here: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/when-to-self-isolate-and-what-to-do/

If visitors think they have coronavirus symptoms, they should dial 111 to access the NHS helpline for advice. The free-to-call non-emergency number is available 24 hours a day. Visitors can find the latest health guidance for each individual nation on dedicated pages for EnglandScotlandWales and Northern Ireland.

Anyone experiencing symptoms must self-isolate for 14 days. They should also get a test within the first five days of their symptoms developing. Full details regarding this, the testing available, and the “track and trace” programme can be found here: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/when-to-self-isolate-and-what-to-do/

Some public toilets have been closed while some lockdown restrictions remain, so visitors should check what facilities are open before planning to travel somewhere for the day. Information on public toilets in Great Britain and Northern Ireland can be found at Lockdown Loo.